General Safety & Testing Tips


The garage door is a big and heavy object which should be used with caution. Always remember the following:
• The garage door and opener are not toys.
• Children should not be allowed to play with the garage door or its operating systems.
• Adults should keep the remote controls and push button wall controls out of the reach of children. These items should at least be 5 feet above the ground.

• Never stand or walk under a moving garage door. Never try and exit a garage while the door is moving; and always make sure to keep the door in view until the door is fully closed for safety purposes.
• Keep your fingers and hands away from door sections when it is closing or opening to avoid all injury.

• Keep the garage door properly maintained to keep it operating safely.
• Annual maintenance by a trained service technician is recommended.
• Remember that the operating systems uses electricity, which can shock or kill when not handled properly. Please ensure to service regularly.
• NEVER attempt to repair a garage door’s springs or cables. These items are under extreme tension and can cause severe injuries or death. These items should be repaired and services by a trained service technician.
• When someone has backed into the garage door with a vehicle, it is best to have the door inspected by a trained service technician to ensure the door will be functioning properly and for safety reasons.
It is important to always keep your door functioning properly. These tips might help you to do a proper inspection from home.
• Look and listen – it is very important to observe your garage door in action every time you use it. Look if it is moving smoothly or jerky in places. Does it operate silently or does it make noises.
• Tighten up the hardware – Because the garage door moves up and down a lot, it is important to examine and tighten all roller brackets and bolts with a socket wrench.
• Inspect and replace the rollers – Rollers needs to be inspected twice a year and replaced every seven years.
• Replace the weather-stripping – if the strips are brittle or cracked, replace it right away to keep the seals working properly and keep natural element out of your garage.
• Lubricate all moving parts – Garage door parts needs to be lubricated / greased up to add years to your system.
• Check the cables – NEVER tinker with the lifting cables of a door, as they have enough force to kill you. But you can check the condition of the cables and if they look in bad condition, call a trained service technician.

• Clear the tracks – Make sure the tracks of your garage door are free from debris and other items at all sides.
• Groom your garage door – Never forget to examine the door itself.
Timber doors can get water damage or chip and peel.
Steel doors can get rusty which must be sanded or primed.
Wash garage door regularly with a mild all-purpose cleaner.


  • Monthly balance test
    With an automatic opener system, you need to test the balancing.
    Close the door and disconnect the automatic opener; lift the door manually.
    It should lift smoothly with little resistance and remain fully open.
    If it is difficult to open and does not remain fully open, the door may be out of balance and should be services by a trained service technician.


  •  Monthly reversing mechanism test
    With an automatic opener system, open the door completely, lay a piece of wood on the floor in the center of the garage opening where the door would touch the floor.
    Push your transmitter button or wall button to close the door; if the door touches the wood and reverse it is working properly. If it does not reverse, your door should be services by a trained service technician.


  • Monthly photo eye test
    With an automatic opener system, open the door completely. Push your garage door opener transmitter or wall button to close the door. Wave a long object (broomstick or other item) in front of one of the door eyes so it “breaks the beam”. The door should now reverse, if it does not reverse and reopen, pull the item out of the door path so that it closes.
    Now clean the eye of the door, and repeat the test, if it still does not work, please get a trained service technician.


  • Monthly force setting test
    With an automatic opener system, open the door completely, then push the door openers transmitter or wall button to close the door. As the door is closing, hold up the bottom of the door with your hands outstretched and stiff.
    If the door does not stop, please pull your hands away immediately and call a trained service technician.


  • Semi-annual Lubrication
    Apply a small amount of spray lubricant to the door’s hinges, rollers and tracks.



  • The door is not operate freely
  • The door is noisy and/or skew
  • The manual lock does not operate properly or at all
  • The door does not stay up in the open position
  • The motor is noisy or runs but the door does not lift.